Tier 1 Technical Support Representative Job at Harris Computer, Phoenix, AZ

  • Harris Computer
  • Phoenix, AZ

Job Description

Harris Computer is seeking a Tier 1 Technical Support Representative to help customers use specialized software serving essential industries. You’ll respond to support requests, troubleshoot common software and access issues, document investigations and resolutions, and escalate complex cases to the right teams. Success in this role calls for patience, clear communication, sound problem-solving, and a customer-first approach. Harris is a global provider of industry-specific software, operating through autonomous companies that value entrepreneurial ownership, long-term thinking, and customer focus. Join a team supporting products relied upon by public- and private-sector organizations, with opportunities to learn about software support and grow alongside experienced colleagues.

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